An exciting opportunity has arisen to join the team here at the newly refurbished Hotel as a Receptionist.
What is the main purpose of the role?
You will be responsible for ensuring the smooth running of the reception and related areas whilst on shift, maintaining a high level of customer service, making sure company standards are adhered to.
Key Responsibilities and Duties:
Delivering excellent customer service to our guests
Manage all requests in a helpful and professional manner
Excellent problem solving skills and multi tasking
Maximise sales opportunities through upselling and ad-on sales
To be fully conversant with the hotel facilities, services and promotions offered
Be punctual, smart & correctly uniformed at all times
Working 5 days out of 7, shift patterns including weekends
The Ideal Candidate:
It is essential that you have effective communication skills, good attention to detail and a desire to deliver great service. You should enjoy working with the public and being part of a team.
A confident individual who can stay calm under pressure and remain courteous when dealing with difficult situations, you should also be efficient, organised and self motivated.
Please call Tony at our Woburn Sands office for further information 01908 067300