E.g. Job title, Description, Location, etc.

Service Administrator

Job Description

Our client based in Flitwick are seeking a solid Administrator to join a busy Service Department.

Main duties will include:-

  • Answer and redirect all company/general telephone enquiries

  • Communicate with customers and engineers by phone and email

  • Arrange service appointments

  • Load warranty claims onto the system

  • Manage the company and engineer training records

  • Update and maintain in house databases

  • Assist with all aspects of running the service department

  • Accurately complete all company documentation and paperwork

  • Assist in annual stock take

The successful candidate will have experience of using general office computer systems and possess a good level of Microsoft packages- especially Excel and Word. You will need to be confident working with engineers, raising quotations and following up with customers.

Working hours are Monday - Friday 8AM - 5PM

This role is on a Temp - Perm basis paying between £18,000- £20,000 depending on experience.

This application is handled at our Flitwick branch by Layla Penn